Privacy Policy

1. Introduction

The City Government of Cavite is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the iCavite Licensing & Permits Portal, in accordance with the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations.

2. Information We Collect

• Full name, email address, phone number, and residential address
• Business name and business address, for business permit applications
• Supporting documents uploaded for permit processing (IDs, clearances, certificates)
• Account credentials, stored securely as encrypted values, never in plain text
• Records of actions taken on your account (submissions, status changes, logins)

3. Purpose of Collection

Your personal data is collected and processed for the following purposes:

• Processing and evaluating your permit applications
• Verifying submitted documents and information
• Notifying you of your application's status as it moves through review, approval, payment, and release
• Responding to inquiries and providing support
• Complying with legal and regulatory requirements of the City Government of Cavite

4. Data Storage and Security

Your data is stored on secure systems with access limited to authorized personnel of the relevant city office (Working Permit, Business Permit, Health, Fire, Engineering, and Cashier). Passwords are never stored in readable form. Access to admin functions is scoped so that staff can only view applications relevant to their own department.

5. Data Sharing

Your personal data is not sold or shared with third parties for marketing purposes. It may be shared only with other government offices directly involved in processing your application, or when required by law, court order, or legal process. To operate the portal, limited data is also handled by service providers acting on the city’s behalf: an email service sends account verification messages and status notifications.

6. Data Retention

Your data is retained for as long as necessary to fulfill the purposes described above, or as required by applicable city and national record-keeping regulations. You may contact the Business Permit and Licensing Office to inquire about your records.

7. Your Rights

Under the Data Privacy Act of 2012, you have the right to be informed about how your data is processed, to access your own data, to request correction of inaccurate data, and to lodge a complaint with the National Privacy Commission if you believe your data has been mishandled.

8. Cookies

The portal uses a session cookie to keep you logged in while you use it. If you tick “Remember me” when logging in, a secure cookie is also kept in your browser for up to 30 days so that you stay logged in; it is deleted when you log out. Cookies are not used for advertising.